TERMS AND CONDITIONS DATA PROTECTION

Trading Standards approved
Flick’s Video Productions is now a member of the Trading Standards Buy With Confidence group


Flicky Harrison trading as
Flick’s Video Productions,
7 Lansdown Road,
Old Town,
Swindon,
SN1 3NE

Flick’s Video Productions agrees to produce and deliver to client the production of video, subject to and in accordance with all terms, conditions, and specifications detailed here.
PROJECT
Flick’s Video Productions and client agree to the project summary, project contract price and detailed production outline.
Project does not include subcontracting a third party editor or post producer.
Deposit: 10 per cent due when project agreed.
Total Project Cost: £798
Due upon final completion and delivery of all media.
Client shall have an opportunity to request edits or changes prior to final completion and delivery of all media after receiving a rough cut DVD
On completion of the rough cut, if the client no longer wishes to go forward with the video the client should not be expected to pay the full price but only for time aleady spent on the project by Flick’s Video Productions.

PRODUCTION
It is the essence of this agreement that all completed media and services supplied by Flick’s Video Productions shall be of applicable production standards. Flick’s VideoProductions agrees that the media shall be artistically produced with direction, videography, filming, editing, digitizing, sound, art, interviews, voice-overs, hosting effects and graphics and other physical and aesthetic content as agreed upon in the bid estimate.

3. OWNERSHIP
Except as otherwise provided herein, client and Flick’s Video Production share joint copyright to all rights, title and interest in and to the video, which are the subject of this agreement. Client grants Flick’s Video Productions an exclusive, worldwide, royalty free license and copyright to all media clips produced during the course of the contracted work.

4. SECURITY/CONFIDENTIALITY
Flick’s Video Productions understands that some information for said video may be of a confidential and/or sensitive nature. Flick’s Video Productions agrees, at client’s written request, to require, within reason, those engaged for the production to sign appropriate agreements not to discuss or disclose information about the product or the video except as such disclosure may be necessary to produce the video in the usual and customary manner under this agreement.
WARRANTY AND PAYMENT Contracting client represents and warrants: client shall pay Flick’s Video Productions within 30 days of delivery. Client understands that the specified terms of payment under this agreement are based upon timely payments within 30 days.

CONTINGENCY AND WEATHER DAYS
A contingency day is any day where a scheduled media/film shooting has been prevented from occurring due to circumstances beyond the control of Flick’s Video Productions.
These circumstances may include but should not be limited to: (1) Weather conditions (rain, fog, sleet, hail, or any adverse condition that is not consistent with the prescribed shooting conditions desired by the client).
Flick’s Video Productions recognizes its obligation to minimize contingency day liabilities and will apply accepted industry cancellation practices.
PUBLICITY GUIDELINES Flick’s Video Productions has a revocable license to use finished video for promotional purposes.
It is our responsibility to supply you with services that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us/

PERSONAL DATA POLICY

General Data Protection Regulations – we are accountable for the secure protection of all personal data
We collect the minimum data needed
We keep data accurate and up to date
We only use data for what it was volunteered
We keep data for no longer than absolutely necessary, removing via secure disposal
We are fair, lawful and transparent with how we process data, whoever it belongs to

Who is collecting and using your personal data? 

Staff members of Flick’s Video Productions.
Why are we collecting your personal data?
To provide you with your hosted video through url or to send hardcopy DVD once video is complete. To keep you informed as to progress of your video. To alert you to any news or offers.

Feedback/References: 
Any personal data you provide will be only be used for the purpose of potentially verifying you really are a customer of that business and to ensure a record is kept of who left the feedback/reference. None of your personal data will be published publicly. When you leave feedback you may choose whether you wish your comments and ratings to be published on the website. Your personal data will be held securely within our systems, available only to the Flick’s Video Productions.

Complaints: Any personal data you provide in an initial complaint submitted through Flick’s Video Production or the Buy With Confidence website will only be used for the purpose of following up your complaint and potentially offering help or mediation. None of your personal data will be published publicly. Your personal details will be held securely within Flick’s Video Productions systems, and/or Buy With Confidence Operations Group. We are aware that complaints may contain sensitive personal information and so will handle the data accordingly.

Contact Form/Email/Telephone: Flick’s Video Productions will hold your data in order to fulfil whatever purpose we reasonably believe you would wish for us to use it to follow-up your request. Your details will not be shared with anyone else without your explicit consent. A record may be kept of the contact afterwards in case there is need for further follow-up in the future and to help monitor member businesses.

Flick’s Video Productions website data will be held in the UK on servers controlled by WordPress.com

Exercising your rights

Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights;

  • The right of access to your own personal data
  • The right to request rectification or deletion of your personal data
  • The right to object to the processing of your personal data
  • The right to request a copy of the information you provide us in machine readable format
  • The right to withdraw your consent to any processing that is solely reliant upon your consent

Should you wish to exercise any of your rights, you should contact us here: www.flicksvideoproductions.com

Please note these rights are not absolute and each request will be treated individually in accordance with the applicable laws.

Your right to complain
If you wish to complain about the way that your personal data has been handled by Flick’s Video Productions, you should contact us here: www.flicksvideoproductions.com. Your complaint will then be investigated in accordance with our Customer Feedback/Complaints Procedure.  If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to Buy With Confidence Group, part of Swindon Borough Council Trading Standards, as Flick’s Video Productions is a member.

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